North Waltham, Hampshire, RG25

Tel: 07748 693068        Email:  info@cocoblanche.co.uk

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For all courses & demonstrations, full payment is required in advance at time of booking.

A confirmation email and invoice will be sent to you with our bank details for payment.

Places/Courses are booked on a first come, first served basis, upon receipt of full payment.

Customers are responsible for informing Coco Blanche of any allergies / intolerances.

Cancellation Policy by Client

90% of the full amount paid will be refunded (10% withheld for administrative costs) for any cancellations up 14 days prior to the event.   Any cancellation within 14 days  up to 48 hours of the event will result in a cancellation fee of 50%.  Cancellation within 48 hours will result in no refunds. 

Cancellation by CoCo Blanche

 

In the unlikely event that CoCo Blanche has to cancel a course the company will endeavour to offer a suitable alternative.  If this is not possible customers will be offered a full refund

Gift Vouchers

All gift vouchers are valid for one year from date of purchase.

Health and Safety

Please wear appropriate clothing for all cooking classes. This especially applies to suitable non-slip and non-open toed footwear. Long hair should be tied back. CoCo Blanche accepts no liability for personal injury, or any loss of or damage to personal property.

CoCo Blanche is covered by public liability insurance.

Conduct

 

CoCo Blanche reserves the right to ask any customer to leave without reimbursement of fees if their behaviour is unsafe or unreasonable in any way.

Privacy statement

CoCo Blanche is committed to protecting customers' privacy.  This privacy policy explains what information CoCo Blanche collects about users of this web site and describes how the company will use this information.

CoCo Blanche collects the following information:

  1. Details customers provide on booking.

  2. Information the company learns about the customer from their use of our service

  3. Data gathered from customer visits to the site

  4. Information about the transactions customers undertake

CoCo Blanche may collect additional information:

  1. In connection with customer participation in the company's promotions or competitions

  2. Provided when submitting a customer review

Please tell CoCo Blanche immediately if any of your personal details (name, address etc.) change, so that the company can ensure its records are up to date.

Marketing

CoCo Blanche may use customer information to notify its customers about changes to the functionality of the company's web site. The company may send its customers offers or information which it thinks they may be interested in. The company may contact its customers by post or email. If at any time a customer decides it no longer wants to be contacted or to receive offers and information from CoCo Blanche, please send an email to the company so that it may update its records.